One of the many things I love about KI, and W101, is the complete *lack* of installation problems. From the very start, installation and updates have been flawless. For that, KI, I am very grateful. Thank you.
I do a lot of Beta Testing, of various games. In this case "a lot" is applicable as in "The Titanic took in a lot of water". One of the games I'm (currently) testing is from a company that has 2 games in 'beta'.
'Game A' has a down loadable client that, upon extraction, requires you to modify several Windows Security protocols, (like Digital Signatures), to even install (*) The extraction process is run from the game's *web page*, and requires the user to manually adjust some Windows settings. You only learn this if you navigate through several pages of 'tech support forums'.
*note: Yes, changing Windows security settings is *very* risky, and should only be done by people who know EXACTLY* what they are doing. 9 times out of 10, a Security change puts your PC at risk, so try to avoid doing it.
'Game B' has a down loadable client that doesn't even get through extraction, citing a critical (and unidentified) error. There is no access to 'user support' on the game's forums unless you already have an in-game character created. so, if you can't install it, you can't get help for it.
Now both of these games are "F2P", and will eventually be cash-shop oriented, which got me to thinking. And after a quick search at Gamasutra, I couldn't find anything relevant, I thought I'd ask you for your opinion, (and maybe a poll).
Here's the question I'd like your opinion to:
"As an online gameplayer, how much tolerance do you have for game installation? How far are you willing to go to get access to a game you *really* wanna play? Do you toss it out after the first attempt? Three attempts? Do you go to the game's 'tech support' forums, or contact the game admins, themselves? "
I think you get the idea of what I'm asking. Please feel free to be as verbose as necessary, and include any perspective I may have missed.